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FAQ

FAQ

When can I receive Parnell's product?

At Parnell, we understand the excitement of waiting for a package, which is why we prioritize fast and reliable shipping. We’ve partnered with top carriers to ensure your orders are delivered quickly and safely. Most orders are processed within 24 hours and shipped within 2-3 business days. Whether you’re ordering from across town or across the country, we strive to get your items to you as swiftly as possible. Plus, for added convenience, we offer express shipping options for those times when you just can’t wait.

How can I check orders?

We know how important it is to stay informed about your order’s journey. That’s why we provide comprehensive order tracking for every purchase. As soon as your order is dispatched, you will receive a confirmation email containing your tracking number and a link to the carrier’s website. This allows you to monitor the progress of your delivery in real-time, from our warehouse to your doorstep. Should you have any questions or concerns about your shipment, our customer service team is here to assist you every step of the way.

You can check order in here. https://parnell.sg/apps/trackingmore

How can I contact Parnell?

Your satisfaction is our top priority, and we’re here to help with any shipping inquiries you might have. If you need assistance with your order, tracking, or any other shipping-related questions, don’t hesitate to reach out to us. You can contact our customer service team via our cs email.

You can email us.
cs@parnell.sg
https://parnell.sg/pages/contact-us

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Have questions? Get in touch with us at any time.